How to effectively carry out telemarketing for indoor trampoline？Detail Information
Do you still worry about how to sale trampoline?
A good way: online marketing
1.clear customer goals and sales goals
First of all, we should make clear what kind of customers the trampoline park is aiming at, including the age group, the marketable crowd, etc. in the most concentrated place of the target customers, we should look for customers, establish customers, and do a good job of product data.
2.prepare data Adequately
In telephone sales, first of all understand your products. Become an expert in trampoline applications, not just very familiar. At the same time, you also need very clear how your product will be applied to the customer and what are the benefits , make the product clear to the customer and guide the customer.
3.necessary training and psychological preparation
Before the call, prepare the content of expression , and it is best to list several in the paper near the hand. When other person answer the phone, you will not forget the content for your nervous or excitement. In addition, to communicate with each other on the other side of the phone,what you want to express include each sentence and how to say it should be prepared, if necessary, advance exercise to the best.4. create attractive opening remarks
To create an attractive opening, you should be aware of customer psychology within 30 seconds and take customer's interest to continue talking with you. Here are methods as follows
1.asking for help like：“hello，xxx，this is xxx from xx group and i want to trouble you/One thing I'd like you to help me.
2.you could tell customers it is who his friends recommend you to me. By the relationship of friends, customers will be closer to us and easier to trust us.
3. Telemarketing staff could tell customers that many people include famous people as your age are using it, jumping for good health and other advantages.
4. Telemarketing staff could take a return call to an old customer and first say thanks to them. Then ask them for the results of playing and why are they not back again. If there anything unhappy, apologize is necessary. And ask them for some advice.
5.there are some other ways like raise something customers cared, give them some suggestions and praise them appropriately with the guide of bestseller.
When you're on the phone, hold the receiver in your left hand, with paper and pencils on your right hand, and keep track of what you hear. A good record is also convenient for you to call back later.
6.tell your name
After finding the person you are looking for each other, pick up the phone, then you should be
polite to say hello to articulate his full name, and then is your business name, and then tell
each other, what are you here, you can provide the kind of service for him; also, once you say
its name, you in the conversation from time to time to call each other names
7.Turn to the point
In the telephone process, do not "hum and haw" to delay the time, after I introduced myself,
immediately to the topic, to accelerate the progress of conversation. According to their company's
products, understand each other's situation, find demand; to stand in the other side of the point
of view and think about the problem, communicate.
8.Telephone promote the business
When you introduce products to each other, the other side may say, think about it, and then have
the opportunity to come, you should have said two days to call you again. When you call to follow
up, ask about the situation appropriately and introduce preferential information. Don't miss it,
keep your attitude and finally make a deal.
9.Turn off appropriately
When phone sales reach the final stage of the transaction, only two results are produced: one is that the business is not done, and the other is that the business is done. If the business is not done, the sales staff must end the call with a positive ending. There are two reasons for this: first, there is no deal now, but in the future, when they need it. If you have made a good impression on you, you still have a chance to do business with them. Second, keep yourself thinking positive thinking. If the telemarketing staff has a negative mood because the prospective customer does not buy it this time, it will bring the negative to the next phone. Affect your mood and the mood of prospective customers. If business is done, the sales staff should also use positive language to end the call. First, don't talk too long. If you talk too much about the function and benefits of the goods, it will cause some new problems. Second, don't call the phone too soon, and you'll probably forget to check some important information with your customer.
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